You want to know the limits before you let Rhodes act on email.
- It never shares anything before you approve. An email only ever produces a card for you. What you write never edits a record.
- It never acts on anyone else's email. Only an owner or admin writing from the address they sign in with can ask. A provider, or anyone else on a thread, who writes "Rhodes, send me…" gets nothing.
- It never writes to the people on your thread while it waits. Cards and questions go to you alone. After you approve, the people on the share receive what the card showed: a secure share invitation or, for some details, an email with the details. A secure share is an invitation Rhodes emails to each person listed, who confirms their email with a one-time code before anything opens. No one else hears from Rhodes.
- It never puts a share link, a one-time code or a sensitive value in an email to you. Details are named, not shown. ID-number shapes, full dates and long numbers in document names are masked on the card.
- It never picks recipients you didn't give it. Addresses come from your own words or from the people you wrote to. Otherwise Rhodes uses the provider's saved default contact. "Anyone at" a domain appears only when you ask for it in a reply.
- It never lets a reply approve a share with someone new to the provider. If anyone on the share isn't one of the provider's saved contacts and isn't at the firm's email domain, you approve it in Rhodes.
- It never adds anyone to a provider's saved contacts or domains. That's done in Rhodes.
- It never lets a reply change a share when it couldn't confirm your email came from you. On those cards a reply can only approve or cancel.
- It never writes its own message to recipients. Any note they see is in your own words.
- It never offers on its own to share trust documents, wills, passports, driver's licenses or individual income tax returns.
- It never files the attachments on a reply to a card.
- It doesn't answer questions by email. By email, Rhodes only prepares shares. Ask chat instead.