You sent a share to the wrong person, or need to change who can open it or for how long.
In Rhodes: Secure shares → open the share
The controls on a share's page appear for owners and admins, on a share that was sent and hasn't been revoked. Every change asks you to confirm first, on the page.
The whole share
- Revoke share ends it for good. Nobody can open it again, including anyone signed in right now. Anyone who clicked Download in the last minute may still get that file. This can't be undone; to share the documents again, send a new share.
- Change, beside the end date, sets when access ends: 7 days from now, 14 days from now, 4 weeks from now, or a date you choose. Access ends at 11:59 PM Pacific on that date. The dialog shows the latest date you can choose: at most 29 days from today, and no later than 89 days after the share was sent. This also reopens a share that has expired. To end access right away, revoke the share instead.
- If Rhodes emailed the invitations, they still show the time left when they were sent. The share page counts the days left to the new date.
- Copy link shows the share's link and copies it, so you can send it yourself. It's there for as long as the share is live.
- Generate a new link, also there while the share is live, replaces the link. The current link stops working at once and anyone signed in through it is signed out. If Rhodes emailed the invitations, everyone still on the list gets the new link by email, with a note that it replaces the earlier one; the confirmation says how many people that is. Otherwise, share the new link yourself. A share can get up to 5 new links a day.
One person or domain
- Add recipient, while the share is live, takes one email address, or a domain such as @ashgrovecpa.com. If Rhodes emailed the invitations, a new address gets the link by email. Rhodes doesn't email a domain, so send them the link yourself.
- Remove takes someone off the list. They lose access on their next click, and you can add them again later. Removing an address also ends that person's access through a domain on the list. Removing a domain doesn't affect people you listed by address.
- Unlock appears on an address locked after 5 wrong codes. They can ask for a new code straight away.
- Resume codes appears on a domain paused after too many wrong codes. It allows up to 30 more wrong codes, and a domain can be resumed 3 times in total.
Several shares at once
On Secure shares, filter the list first, by provider, status or the domain it was shared with. A checkbox then appears on each share that hasn't been revoked. Tick the ones you want, or click Select all live, then click Revoke selected. Rhodes lists the providers and domains and asks you to confirm. The links stop working at once, and past activity stays in each share's history. Select all live takes up to 100 shares at a time; if more match, Rhodes says so, and you select again after revoking these.
Revoke all links, at the top of Secure shares, ends every live link your organization has sent, after you confirm. This can't be undone.
An invitation didn't go out
The person shows Invitation failed. Copy the link and send it yourself, or generate a new link to email everyone on the list again.
A provider's full record in People also lists the shares sent to them, and owners and admins can revoke a live one there. Chat can do all of this except copy a link. Ask it, and approve the card it shows. Each change is approved on its own.