You're about to hand the address to your accountant.
In Rhodes: Settings → Mailbox → Trusted senders
Add them ahead of time so their first email files straight away.
- An address —
marisol@ashgrove-cpa.com— trusts that one person. - A bare domain —
ashgrove-cpa.com— trusts everyone there.
Domain trust is deliberately stricter: mail claiming to be from that domain is only accepted if that domain's own mail system confirms it really sent it. Anything it doesn't confirm is held for your approval as usual, so trusting a domain doesn't let through mail that only claims to come from it.
Careful. You can't trust a whole public mail provider —
gmail.com,outlook.comand the like won't be added as domain entries. Trust the individual address instead.