A file was refused.
| Type | Formats |
|---|---|
| Documents | PDF, DOCX, DOC |
| Spreadsheets | XLSX, XLS, CSV |
| Images | PNG, JPEG, GIF, WEBP |
| Text | TXT |
If a file isn't one of these, Rhodes names it and tells you what to do. For example, an iPhone photo (HEIC) can be exported as JPEG or PDF, and a zip file should be unzipped first. If an older .doc or .xls can't be read, Rhodes says so; re-saving it as .docx or .xlsx fixes it.
By email, Rhodes takes the same formats except plain .txt files, and it skips small images such as logos and signatures. Unsupported attachments in an email are skipped, not refused one by one.
50 MB per file. In chat, a file over that is refused by name. On the Processing page, remove any file over 50 MB before you drop the rest. Add up to 100 files at a time in chat or on the Processing page; for a bigger folder, add it in groups of 100. In chat, Rhodes's reply covers the first 10 files of a drop. The rest are processed the same way, and all of them show on the Processing page.
Photographs of documents are fine. Rhodes reads scans and images, not just text-layer PDFs.